Schedule an Encore Delivery with Dirk Steffen, Ian Filo or Mike Delczeg today!


Make a BMW product expert your new co-pilot.

Dirk Steffen
Phone: 440-305-5855
BMW Genius since 2016

 Ian Filo
Phone: 440-887-0000
BMW Genius since 2019


 Mike Delczeg
Phone: 440-887-0000
email: mdelczeg@ganleybmw
BMW Genius since 2017

Introducing BMW Genius Everywhere.

To help you enjoy everything your BMW has to offer, a team of BMW Geniuses is available to provide you with helpful product information and to answer your questions wherever you are - in BMW of Westlake, via your smart phone or tablet, or by calling the BMW Genius Hotline.

BMW Genius At BMW of Westlake

At many BMW centers, you'll now find a product expert who will assist you in finding the perfect vehicle to suit your lifestyle and needs. The BMW of Westlake Genius is specially trained to demonstrate and help you get familiar with all aspects of your BMW - before, during, and after your purchase.
  BMW Genius App

The BMW Genius App is the all-new way to learn about your BMW on your tablet and smart phone. This app provides you with how-to videos about key features and functions, as well as model specific product information. The better you know your BMW, the more you can enjoy the benefits of BMW's class leading innovations.

BMW Genius Hotline

Curious about a vehicle feature you've never experienced? Call our BMW Genius Hotline where our dedicated team is available to help answer all of your product related questions. For your convenience, you can also save this number in your vehicle. If you aren't sure how, please call us and we would be happy to assist you.

BMW Genius Hotline - 1.844.4GENIUS (443-6487)
Available Monday - Friday, 9:00am-9:00pm (EST)
If you would prefer to send us an email, please contact


Have a question? Would you like to set up an encore delivery? Submit it using the form by clicking here and the BMW of Westlake Genius will respond to you as quickly as possible.

BMW of Westlake
A BMW M Certified Dealer Certified Center

24690 Sperry Drive
Directions Westlake, OH 44145

  • Sales: (440) 887-0000
  • Service: (440) 887-0000
  • Parts: (440) 887-0000


  • Monday 9:00 am - 6:00 pm
  • Tuesday 9:00 am - 6:00 pm
  • Wednesday 9:00 am - 6:00 pm
  • Thursday 9:00 am - 6:00 pm
  • Friday 9:00 am - 6:00 pm
  • Saturday 9:00 am - 5:00 pm
  • Sunday Closed