Safety is important and we here at Ganley BMW want nothing more than for you and your loved ones to feel secure while riding in one of the any new BMW models available here. So when the automaker announces a recall because of a safety issue, we're right here ready to tell you the problem and what you can do to stay out of harm's way.
If you or someone in your home drives a 2014 BMW X5 equipped with the Soft Close Automatic (SCA) option, then this recall concerns you. Roughly 6,400 units built between December 12, 2013 and March 10, 2014 are affected, so read on for more information.
The problem at hand concerns the child safety locks disengaging when the interior door handle is pulled. With two pulls of the handle, the doors could potentially be opened while the vehicle is in motion, increasing the risk of injury.
Should you receive notification from the automaker in your mailbox in the near future, we urge you to call our Middleburg Heights, OH service center at your earliest opportunity. Our technicians are all professionally-trained, ready to get you in for an appointment to fix the problem completely free of charge, so you can return to the road with confidence.